Privacy Policy

Last updated: 25 March 2026

CalorieX ("we", "our", "us") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

We collect the following categories of information:

2. How We Use Your Information

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your data on the following lawful bases:

4. Data Storage & International Transfers

Your data is stored securely in a cloud database hosted in the EU (Google Cloud), encrypted at rest and in transit. Biometric data (age, weight, height, sex, activity level) is stored only on your device and is never uploaded to our servers.

When you use AI-powered features (meal estimation, photo analysis, chat), your data is processed by Google's Gemini AI service, which may involve transfer to Google servers outside the EU/UK. Google operates under Standard Contractual Clauses (SCCs) and appropriate safeguards for international data transfers in accordance with UK GDPR requirements.

5. Third-Party Services

CalorieX uses the following third-party services, each governed by their own privacy policies:

6. AI-Generated Content & Accuracy

CalorieX uses AI models to estimate calorie and nutritional content from text descriptions and food photos. These estimates are generated by third-party AI services and are not verified for accuracy. Barcode nutritional data is sourced from a community-driven database (Open Food Facts) and may be incomplete or outdated. We do not guarantee the correctness of any nutritional data displayed in the App.

7. We Do Not Sell Your Data

We do not sell, rent, or share your personal information with third parties for marketing purposes.

8. Data Retention

Your data is retained for as long as your account is active. You can delete your account and all associated data directly within the app (Profile → Settings → Delete Account). Deletion is permanent and removes all your data from our servers, including meal logs and nutrition targets. Biometric data (age, weight, height, etc.) is stored only on your device and is removed when you uninstall the app or delete your account. Anonymised transaction records may be retained by payment processors for legal and financial compliance.

9. Children's Privacy

CalorieX is not directed at children under 13. We do not knowingly collect personal data from children under 13. Additionally, the app requires all users to confirm they are at least 18 years old before creating an account, as calorie tracking features are intended for adults.

10. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

To exercise any of these rights, contact us at rojanthomas@gmail.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through the app or by email.

12. Contact Us

For any privacy-related questions, please contact:
rojanthomas@gmail.com